Head of Editorial

Distillery, award winning content distilled through creativity, evidence and insight.

Distillery’s mission is to create incredible online content for brands, distilled through our blend of creativity, evidence and insight. Our clients are across the spectrum from global tech brands, including Google, Microsoft, Amazon and Youtube through to charities such as the United Nations and start ups. We love what we do, and we love who we do it with. Our clients come back to us time and time again because we care, and we always deliver.

With our HQ in London and offices in Singapore and San Francisco, our days are fast-paced and exciting, while our vibe is super comfortable, creative and collaborative. We take care of our people and we are always looking for opportunities for growth. Leadership priorities are simplicity, transparency, and humanity.

The Role

We are looking for a Head of Editorial with a background in B2B writing (ideally for tech brands) to lead our team of talented in-house writers. Our clients love our ability to translate complex technical concepts into relatable long form copy. The role will manage quality control and oversee written output, ensuring copy meets client brand guidelines.

In this key client facing role, you will manage our writing team’s output and oversee and quality-check written output from our talented freelance writers.

You will be commercially aware and be able to help make our team not only produce brilliant work, but also help us to be more commercially astute.

RESPONSIBILITIES

● Build great relationships with clients, interrogating and interpreting briefs to execute B2B long form copy

● Work with the senior team to deliver pitches and new business proposals ● Raise the bar on our written output, ensuring the team continue to produce

exceptional copy that meet client objectives and align to brand guidelines ● Ensure all work is error free and proofread ● Ensure all work is filed and easily accessible as archives when required whilst

continuing to develop templates and guidelines and specification documents – to drive efficiencies

● Provide creative feedback to distillery’s wider pool of writers ● Oversee hiring and onboarding of new writing talent

● Effectively delegate to direct reports and monitor, guide and edit copy as required.

SKILLS AND EXPERIENCE REQUIRED

● Extensive B2B writing experience for tech brands ● Understand and translate complex brand guidelines into relatable copy ● Building and managing productive and engaged teams ● Demonstrate a deep understanding of tone of voice and the ability to generate

engaging copy with a keen eye for detail and consistency ● Obsessed with detail and quality control ● Experience pitching and building credible relationships with clients

REPORTING ● Reports to the MD

WHAT WE CAN OFFER YOU

● Competitive salary ● 22 days holiday ● Health Insurance ● Cycle to Work Scheme ● The opportunity to work with global tech brands - Google, Microsoft, Amazon and

Youtube ● A collaborative, fun working environment with a great team (if we do say so

ourselves!)

Copywriter Job Description

Distillery: award-winning content distilled through creativity, evidence and insight.

Distillery’s mission is create incredible online content for brands, distilled through our blend of creativity, evidence and insight. Our clients include global brands like Google and across the spectrum to charity and start-ups. We love what we do, and we love who we do it with. We value collaboration, creativity, honesty and embrace failure. Our clients come back to us time and time again because we care, and we always deliver.

Our days are fast-paced and exciting, while our vibe is super comfortable, creative and collaborative. We take care of our people and we are always looking for opportunities for growth. Leadership priorities are simplicity, transparency, and humanity.

OVERVIEW

We are looking to hire a full time copywriter to create outstanding copy, across social, blog posts, newsletters, email and app notifications - as well as supporting our extensive video work.

You will also oversee all of our written output from our team of talented freelance writers. It’s a varied role, with plenty of room to grow and develop, with a variety of exciting client accounts, including one of our key clients, Google.

RESPONSIBILITIES

As our in-house copywriter, you will be responsible for helping us to raise the bar on the written content we put together for our clients.

You’ll be comfortable running interviews for blog posts (from C-Suite to developers to SMEs to stakeholders), working with existing tone of voice guides, proofing existing content, discussing copy with clients, and most of all you’ll be passionate about the projects you work on and care about our output.

You’ll also be working closely with the creative team on video projects to help us build video scripts that succinctly and persuasively build emotion and tell stories in interesting ways.

Who you are:

● You have experience writing B2B success stories, client testimonials or proof of concept case studies for companies in technology, healthcare or similar industries

● You’re skilled at extracting the most important highlights of a story—the numbers, statistics and percentages that show business growth and success, as well as impactful quotes that are powerful enough to stand alone

● You can conceptualise and write exceptional, engaging copy in a content structure that reads smoothly and effectively, and in a variety of styles and formats

● You’re meticulously organised and very comfortable working with G Suite products, including Google Drive, Google Docs and Google Hangouts

● You’re a bit of a knowledge nerd so you love learning about important things being done in the world today, and you take a quiet pride in your ability to grasp complex topics and write about them in a way everyone can understand

● You have an interest and understanding of technology, especially the sensitivities around data security, superlative claims, compliance and other hot topics

● You’re very comfortable running interviews over Google Hangouts with multiple stakeholders on the call, where utmost professionalism and the ability to keep the session on-agenda are key

● You have a deep understanding of tone of voice—you’re able to quickly get up to speed on brand guidelines and consistently apply them in your writing

● You love working collaboratively in a team ● A background in journalism or research will be an advantage

SKILLS

You will need to show:

● the ability to write good, clear copy in a variety of styles with accurate spelling and grammar

● have a deep understanding of tone of voice and the ability to generate engaging copy with a keen eye for detail and consistency

● an interest in and understanding of technology ● the ability to work under pressure and meet tight deadlines ● administrative, IT and proofreading skills ● good research skills ● strong analytical skills ● excellent teamwork, communication and interpersonal skills ● the ability to form strong working relationships quickly ● logic, creativity and imagination ● strong organisational skills ● self-motivation, flexibility, stamina and the ability to adapt ● confidence, enthusiasm and determination ● accuracy and attention to detail ● the resilience to accept criticism of your work with multiple edits from a variety of

stakeholders ● commercial awareness with the ability to understand the target audience

An interest in technology, cloud technology, and B2B work would be beneficial. Languages would be an additional bonus (French, Spanish) but not essential.

REPORTING

● Reports to the Head of Editorial

WHAT WE CAN OFFER YOU We offer a collaborative, fun working environment with a great team (if we do say so ourselves!).

● Competitive salary and new business bonus ● 22 days holidays’ per year + bank holidays ● 3 faith days off each year in addition to annual leave ● Private Health Insurance ● Climate perks - additional days off for not taking the plane ● Cycle to Work Scheme ● 2-3x days in office with flexibility for the remaining days (either in the office or at

home depending on office activities). ● Be part of our "giving back" initiative ● Climate Perks (additional days off for using green friendly transport for your

holidays)

CommScope EMEA Technical Writer Job Specification

Job Summary

Technical Writer within the Network Deployment Documentation Team. The role is based in King’s Cross, London, UK.

Key Duties and Responsibilities

01 Under the guidance of a program manager, update documentation so that it adheres to an existing style guide.

02 Under the guidance of a program manager, update existing documentation so that it adheres to new knowledge standards.

03 Under the guidance of a program manager, convert existing documentation from one documentation system into another.

04 Under the guidance of a program manager, produce new documentation which adheres to an existing style guide.

05 Under the guidance of a program manager, deprecate outdated existing documentation.

06 Work directly with engineers to create or update documentation such as FAQs, procedural instructions, new product information .

07 Take ownership of various parts of the documentation library for revision, restructure, and refresh projects.

Essential Skills and Experience

Desirable Skills and Experience

At least five years' experience as a Technical Writer.

Experience as a Technical Writer in the Telecoms / Enterprise field.

Previous experience in a contract role.

Knowledge of Networking Domain.

Outstanding attention to detail.

Experience of writing documentation for Wikis.

Excellent written and verbal communication skills. Experience of writing documentation in HTML.

Experience of using at least one Technical Authoring tool (not including

MS Word).

Experience of writing documentation for Content Management Systems.

Experience of using at least one graphics package.

Experience of mark-up / mark-down.

Experience of writing documentation for a global audience.

Experience of using OmniGraffle or Adobe Illustrator.

Experience of writing documentation for users whose first language is

not English.

Understanding of HTML.

A demonstrably proactive attitude.

Strong organisational skills.

A proven ability to manage multiple competing priorities in a fast-paced,

constantly changing environment.

A demonstrable interest in improving the quality and efficiency of

processes and procedures.

The ability to pick up new tools and technologies quickly.

The ability to work well as part of a team and individually.

Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees. The company reserves the right to exercise its discretion to make changes and deletions from, or additions to, this job description as the need may arise.

Job Opportunity

At Clarion our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION and TRUST define the way we carry out our work across all of our exhibitions and conferences.

If you share our values and want to be a part of a successful, dynamic and creative global business then we want to hear from you. Please email applications to warwick.lobb@thomasrenassociates.com

Role:

IT Services Coordinator

Vacancy type: Permanent

Location:

Fulham Green, London, UK

Salary:

£25k - £30k p/a

The Opportunity: Clarion is entering an exciting phase in its evolution as it introduces a whole new approach to using technology across the group. To strengthen the team, we are looking for somebody with exceptional organisational and analytical skills to support the drive for effectiveness and efficiency amongst our IT suppliers, partners & end users. The IT Services Coordinator supports the IT department within Clarion Events including assisting with the day to day administration of the IT Operations, creation and enforcement of internal IT processes and collation of Management Information The role will act as an interface between IT and the business at all levels; support the resolution of escalations and communicate changes & major issues and projects as appropriate.

The Candidate: You are a self-starter who regards themselves as financially and commercially literate. A natural organiser, customer service focused, goal oriented, with a strong background in departmental administration, communications and report collation. You have an impressive track record in managing multiple tasks and communicating with people at all levels.

Key Responsibilities:

• Collate and review service report data from multiple vendors for creation of

management reporting

• Responsible for IT departmental Finance Administration, ensuring POs are raised for suppliers and the appropriate budget managers have oversight and approval.

• Support the creation and enforcement IT operational processes and policies, coordinating regular reviews with Stakeholders and ensuring they are available to the business.

• Work alongside the Service Delivery Manager, Group Technology Director and relevant IT teams to ensure processes are implemented and adhered to.

• Work with various IT suppliers with the procurement of goods and services.

• Act as the first point of contact for any day to day escalations; ensure these are handled and responded to in an efficient and professional manner, working with the relevant parties to make sure a satisfactory resolution and response is provided.

• Responsibility for communications to the user community during Major Incidents and Outages, using appropriate communication channels to keep staff and stakeholders up to date on progress.

• Supporting the Group Technology Team in all admin aspects making us time efficient

• Responsible for departmental administrative tasks, including; - Keeping record of all 3rd parties up to date

- Keeping all contracts in the central folder

- Notifying the appropriate persons of their commitments for approvals of PO /

Invoices in line with the cycle of raising

- Notifying the appropriate persons of contract renewals and ends with

sufficient time to allow renewal / tender process to complete.

- Managing the Management Information cycle to make sure all involved have

sufficient time to review / comment and are aware of their routine obligations

Knowledge:

• Proven track record of departmental administration

• Previous experience working within a multi-vendor outsourced environment

• Excellent use of Outlook, and Microsoft office products. Particularly Word, PowerPoint and Excel

• Excellent written and verbal communication skills

• Understanding of finance administration processes

• Experience in drafting communications and reports

• Experience of using Workday an advantage

Personal Attributes:

• A conscientious and committed individual, who puts customer service at the forefront of their approach

• A fast learner, with the ability to seek information to make balanced decisions and recommendations

• Passionate about process improvement and efficiency

• Owns tasks through to successful conclusion

• Accountable, with a ‘Make It Happen’ approach

Skills:

• Excellent written and verbal communication skills

• Experience with Workday HCM and Finance

• Proficient in MS Office

• Critical thinker

• Problem solver

• Attention to detail